How we’re working during COVID-19

Monday, 16 Mar 2020

Like all organisations and businesses, as the spread of COVID-19 continues we’ve been moving quickly to ensure the well-being of our staff around Australia and in New Zealand. Our staff across our Australian and New Zealand offices will be working from home from Wednesday 18 March. Our offices will be closed, and for now we’re replacing face-to-face meetings and events with online communication and connections. We’ll be reviewing these arrangement and provide an update when this changes.

We want to assure you that we’re still able to help you with your membership and music licensing queries. All of our regular emails and phone numbers are working as per normal.

The OneMusic team will also be working from home. We understand that the current situation may have an impact on your business. If music customers have any questions please contact us via phone, website, or email 

We understand that you, your business, and the wider music industry, are facing unprecedented disruption and uncertainty. We’ll be doing everything we can to keep our members’ royalties flowing efficiently and on time. 

Together with our music industry colleagues we’re advocating for government support for all of our members, related music industry services and venues involved in the presentation music performances and events.

It is completely normal to experience a range of emotions at this time including sadness, anger, hopelessness and anxiety. If you feel that you are not coping, free support services are available 24 hours a day, seven days a week: 
• MusicHelps NZ Wellbeing Helpline - 0508 MUSICHELP 
• Safe To Talk – 1737

Event cancellations and postponements are massively impacting our members and all of our live music community. You might have seen the I Lost My Gig call-to-action. We encourage you to contribute your story if you are a performer, crew member, manager, booking agent, promoter, publicist, technician, hospitality worker who has been impacted.  

Thanks for your understanding of our changing work environment.

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